E-MOBILE

Mobile Applications for the Enterprise

--P Sankaran

Organizations are taking efforts to provide real-time enterprise information to their mobile employees. Several mobile applications have emerged which allows full-time connectivity to the mobile workforce. This article details about popular mobile applications and their use in Indian enterprises. It also provides insights on the factors which determine a mobile enterprise strategy, the security risks involved and the process to be adopted by an organization that is planning to embrace mobile business.

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The Wireless ERP

--Arnab Banerjee

In the past, organizations have used ERP as a strategic tool to integrate all their business processes and reduce costs. However, the article argues that ERP is moving towards maturity. It examines the use of mobile applications in ERP business. The article also details the advantages of wireless ERP and describes few hurdles limiting its use.

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M-Business Applications in SCM and CRM

-- Khalid Sheikh

Mobile technologies have several applications in almost every function of the value chain in an organization. This article takes a closer look on mobile technology applications in business functions including supply chain management and sales and service areas of customer relationship management. It also explains about the SAP mobile business platforms architecture and its applications in detail.

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Future of Mobile Business: A Reality Check

-- Mahesh S Raisinghani

In spite of the great hype about mobile business since the last two years, few organizations have embraced it. Though the awareness of m-business is on the rise, few organizations world over have actually used mbusiness applications in their business processes. This article provides insights on the expectations from mobile business by organizations and individual customers in future.

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The Mobile Business Strategy

--Abhijit Kar

Organizations could gain significantly by using mobile technologies. The article gives detailed insights about how an organization can reap benefits using an effective mobile strategy. It provides real-life examples of businesses, which have used wireless technology to their maximum advantage. It also explains some pitfalls of using wireless technology.

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Mobile Communications: Facilitating Growth

-- Vishwanath Ekbote

Mobile communications technologies have several applications and advantages. This article discusses about the applications of mobile communications technologies for rural telephone access and for utility companies, which can directly benefit a vast majority of population in India. The mobile technologies will enable maximum revenue generation for companies which offer these services.

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E-SCM

E-Procurement Strategies and Applications

-- Dr. Mohammad Talha and Ramaiyer Subramanian

E-procurement systems that manage the process of requisition to purchase were among the first major applications of Internet technology which helped to improve the organization’s sourcing process. This article explains the role of e-procurement in e-business and details about the steps to develop an effective e-procurement strategy.

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IT-Enabled Services

BPO: Emerging Business Models

--Dr. Sangeeta Bhardwaj

To compete in today's information age, companies must revaluate the way they do business in the light of rapid, unrelenting changes in the marketplace. The need to improve productivity, quality, and flexibility has led companies to examine their organizational structures and realize that creating the greatest value does not require them to own, manage and directly control all their assets and resources. Rather, strategic alliances and partnership with those who provide expertise in a particular area may be the most efficient way to gain results.

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E-Strategies

Strategies for Internet Business

--Deepak Kumar Srivastava

Though the Internet provides a new means of conducting business, the fundamentals of doing business remain unchanged. The article argues that the next phase of Internet evolution will change the focus from e-business to business. It says that by integrating the Internet strategy into the overall business strategy, organizations will be able to use the Internet as a tool to gain comp32etitive advantage.

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E-CRM

Mobile CRM: The Tale to Retail

--Deepak V Kuriakose

Mobile technologies are being deployed to develop CRM solutions for the retailing industry. The article explains how mobile technologies in general and Radio Frequency Identification (RF-ID) in particular can help retail businesses to improve their interactions with their customers, automate customer interface processes and deliver personalized products and services.

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Mobile SCM: Implications for Indian Companies

-- Ram Reddy

Establishing wired business processes across multiple organizations is a challenging task which involves several inefficiencies including incompatible technologies, operating systems, protocols and so on. Moreover, even if the implementation challenges are overcome by shifting from a wired business process to wireless process, it will be a highly cost intensive task. The article discusses how Indian organizations can learn from the experiences of wired companies in developed economies. It also explains about the potential impact of wireless technologies on the supply chain of Indian firms.

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