Dec'23

Articles

Dual Role of Gig Workers as Entrepreneurs and Intrapreneurs: A Systematic Literature Review

Ramya Singh
Research Scholar, Amity Business School, Amity University, Lucknow, Uttar Pradesh, India; and is the corresponding author. E-mail: ramya.singh1@s.amity.edu

Archana Sharma
Professor, Amity Business School, Amity University, Lucknow, Uttar Pradesh, India. E-mail: asharma@lko.amity.edu

Nimit Gupta
Professor, School of Management and Liberal Studies, The NorthCap University, Gurugram, Haryana, India. E-mail: nimitgupta1981@rediffmail.com

Over the past three years, gig workers have emerged as essential contributors to the global economy. This study endeavors to understand the details of their work activities by examining their distinctive characteristics. Academic discourse posits that gig workers embody traits of both intrapreneurs and entrepreneurs, rendering them a unique and versatile force within the workforce. Employing a systematic literature review, the study follows established methodologies and Prisma framework, meticulously scouring academic databases, peer-reviewed journals, and relevant gray literature to identify and select studies centered on the dual roles of gig workers. The inclusion criteria prioritize studies that provide insights into the motivations, challenges, and outcomes associated with entrepreneurial and intrapreneurial activities within the gig economy. The systematic review highlights that gig workers exhibit intrapreneurial commitment alongside entrepreneurial qualities, exercising authority in task selection, determining work locations, and devising effective strategies for task completion. Furthermore, the findings serve as a foundational platform for potential empirical studies in the future on the multifaceted roles played by gig workers in the contemporary and dynamic landscape of work.

Introduction